ISEEMEDIA (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, or use our services related to content creation and visual effects.
If you have questions about this policy or your data, contact us at: info@iseemedia.co
We collect only what we need to communicate with you and deliver our services (content and visual effects).
A) When you use our contact form
Name
Email address
Phone number (if you provide it)
Company name (if you provide it)
Your message and any details you include
B) When you email us
Your email address and any information you include in your message
Attachments you send (e.g., briefs, references, files)
C) Basic website/technical data
IP address (may be processed by hosting/security systems)
Device/browser information
Approximate location (city/country level)
Pages visited and timestamps (basic logs)
We use your information to:
- Respond to inquiries and communicate with youProvide and manage our services and projects
- Prepare quotes, contracts, and invoices
- Improve our website and services
- Maintain security and prevent fraud or misuse
- Send updates or marketing messages only if you request them or consent where required
As an EU business, we process personal data under these legal bases:
Legitimate interests: replying to inquiries, running our business, keeping our website secure
Contract / steps before contract: preparing quotes and delivering agreed services
Legal obligation: bookkeeping/tax requirements if you become a client
Consent: only where required (e.g., optional cookies/marketing where applicable)
We do not sell personal data. We may share data with trusted service providers only when necessary, such as:
Website hosting and infrastructure providers
Email and communication providers
Cloud storage / file transfer tools used for project delivery
Accounting/invoicing tools (for client work)
These providers process data on our instructions and must protect it.
We may also disclose data if required by law or to protect our rights, safety, and systems.
Some service providers may store/process data outside Latvia or the EU/EEA. When this happens, we use appropriate safeguards required by GDPR (such as standard contractual clauses) where applicable.
Our website may use essential cookies for basic functionality and security.
If we use analytics or marketing cookies in the future, we will update this policy and, where required, request your consent via a cookie banner.
You can control cookies through your browser settings.
Contact form and inquiry emails: kept as long as needed to respond and follow up, then deleted or archived periodically.
Client/project communications and files: retained for the duration of the project and for a reasonable period afterward for support, record-keeping, and legal/accounting needs.
Invoices and accounting records: retained for the period required by applicable law.
You may have the right to:
Access your personal data
Correct inaccurate data
Request deletion (where applicable)
Object to or restrict processing (where applicable)
Receive a copy of your data (data portability, where applicable)
Withdraw consent at any time (if processing is based on consent)
To exercise your rights, email us at info@iseemedia.co.
We use reasonable technical and organizational measures to protect personal data. However, no online service can guarantee absolute security.
Our website may link to third-party websites (e.g., platforms or portfolios). We are not responsible for their privacy practices-please review their policies.
Our services and website are not intended for children, and we do not knowingly collect personal data from children.
We may update this policy from time to time. Updates will be posted on iseemedia.co with a new “Last updated” date.